Terms of service

Terms of service

1. General provisions

1.1. These Terms and Conditions of Sale and Purchase of Goods (hereinafter referred to as the “Terms and Conditions”), once approved by the Buyer (by ticking the box that you agree to the Terms and Conditions of Sale and Purchase of Goods at “minimaltouch.lt”), shall be a legal document binding on the parties, which sets out the rights and obligations of the Buyer and the Seller, the terms and conditions of purchase of the Goods and of the payment for the Goods, the procedure for delivery and return of the Goods, the liability of the parties, and any other provisions relating to the sale and purchase of Goods in the “minimaltouch.lt” online store (hereinafter referred to as the “Shop”).

1.2. The Seller reserves the right to change, amend or supplement the Terms and Conditions at any time, taking into account the statutory requirements.

2. Protection of personal data

2.1. Any information relating to personal data that is recorded in the Shop shall be considered confidential and non-public.

3. Buyer’s rights

3.1. The Buyer shall have the right to purchase goods in the Shop in accordance with these Terms and Conditions.

3.2. The Buyer shall have the right to withdraw from the contract of sale and purchase of goods concluded with the Seller by notifying the Seller in writing (by e-mail, indicating the product to be returned and its order number) not later than within 14 (fourteen) days from the date of conclusion of this contract.

3.3. 3.2. The Buyer’s right provided for in point (1) shall be exercised in accordance with the provisions of the Regulation of the Minister of the Economy of 2001. 17 August the Rules on the Sale of Goods and the Provision of Services by Means of Communication, approved by Order No 258

3.4. 3.2. The Buyer may exercise the right provided for in Clause 4.1 only if the goods have not been damaged by the Buyer or substantially altered in appearance, nor have been used.

4. Obligations of the Buyer

4.1. The Buyer shall pay for and accept the Goods in accordance with these Conditions.

5. Seller’s rights

5.1. If the Buyer attempts to undermine the stability and security of the operation of the Shop or violates his/her obligations, the Seller shall have the right to restrict or suspend the Buyer’s access to the Shop or, in exceptional cases, to cancel the Buyer’s registration, immediately and without notice.

5.2. The Seller shall have the right to cancel the Buyer’s order without prior notice to the Buyer if the Buyer fails to pay for the Goods within 1 (one) working day.

6. Obligations of the Seller

6.1. The Seller undertakes to respect the Buyer’s right to privacy of his/her personal information provided in the Shop registration form and not to disclose the obtained data to third parties, except for the cases provided for by the legislation of the Republic of Lithuania.

6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer in accordance with the conditions set out in Clause 8 of the Rules.

6.3. If the Seller is unable to deliver the goods ordered to the Buyer due to important circumstances, the Seller undertakes to offer an analogous or, as far as possible, similar product. If the Buyer refuses to accept an analogous or similar product, the Seller undertakes to refund the Buyer the money paid within 3 (three) working days, if prepayment has been made.

7. Prices, payment procedures and terms

7.1. The prices of the goods in the Shop and in the order form are quoted in euros including VAT.

7.2. The buyer pays for the goods in one of the following ways:

7.2.1. Payment by e-banking means prepayment through the Buyer’s e-banking system. In order to use this form of payment, the buyer must have signed an e-banking agreement with one of the 8 banks listed below: AB bankas Swedbank; AB DNB Nord bankas; AB SEB Vilniaus bankas; AB Šiaulių bankas; AB Danske bankas; AB Nordea bankas. When paying for the goods in this way, the Buyer shall receive a payment generated in the e-banking system in accordance with the order paid by him. In this case, the responsibility for data security rests with the bank concerned, as all monetary transactions take place within the bank’s e-banking system. Bank payments in the Shop are made through the www.paysera.lt electronic payment system.

7.2.2. Payment by bank transfer against advance invoice.

7.3. The Buyer undertakes to pay before collecting the goods. In these cases, it is only after payment for the goods has been received that the consignment starts to be formed and the delivery time starts to run.

8. Delivery of goods

8.1. When ordering goods, the Buyer undertakes to specify the place of delivery and a contact telephone number.

8.2. The Buyer undertakes to accept the goods himself. In the event that the Buyer is unable to take delivery of the goods himself and the goods have been delivered to the address indicated and on the basis of other data provided by the Buyer, the Buyer shall not be entitled to make any claim against the Seller in respect of the delivery of the goods to the wrong entity.

8.3. Goods are delivered by the Seller or by his authorised representative (postal or courier service).

8.4. The Seller undertakes to deliver the Goods to the Buyer in accordance with the time limits specified in the descriptions of the Goods. These time limits shall not apply in cases where the Seller’s warehouse does not have the required goods and the Buyer is informed of a shortage of the goods ordered. The Buyer also agrees that in exceptional circumstances the delivery of the goods may be delayed due to unforeseen circumstances beyond the control of the Seller. In this case, the Seller undertakes to contact the Buyer immediately to agree on the delivery of the goods.

8.5. In all cases, the Seller shall be exempt from liability for breach of delivery deadlines if the goods are not delivered to the Buyer or are not delivered on time due to the Buyer’s fault or due to circumstances beyond the Buyer’s control.

8.6. At the time of delivery, the Buyer must inspect the condition of the consignment with the Seller or his authorised representative. Once the Buyer has signed the invoice (bill of lading) or other document transferring the consignment, the consignment shall be deemed to have been delivered in good condition.

8.7. In the event that the Buyer, in accordance with Regulations 4.2. If the Seller withdraws from the contract of sale under Clause 4.1, the Seller shall be liable for all direct costs of returning the goods to the Seller, in accordance with the transport rates set out in the table above. The amount of these costs incurred by the Seller shall be deducted from the money paid to the Buyer for the item(s) to be refunded. If the set-off does not cover the Seller’s claim in full, i.e. the Seller’s costs of returning the goods exceed the value of the item(s) to be returned, the Buyer undertakes to pay the Seller the remaining amount within 15 days.

8.8. More detailed information regarding delivery is available on the Shop’s website (see Information – Delivery).

8.9. When picking up the goods at the Shop’s registered office, the goods must be picked up within 3 working days after receiving notification that the goods are ready.

9. Quality of goods and return conditions

9.1. The Seller shall not be liable for the fact that the colour, shape or other parameters of the goods in the Shop may not correspond to the actual size, shape and colour of the goods due to the characteristics of the monitor used by the Buyer.

9.2. The Buyer may return defective or low-quality goods within 7 calendar days from the date of receipt of the goods by notifying the Seller in writing, specifying the goods to be returned and their order number.

9.3. Refunds for returned goods will be issued within 30 days of receipt of the letter.

9.4. The Buyer is liable for the return costs if the goods delivered are as ordered (i.e. if the Buyer received the goods as ordered). The Buyer shall pay the return costs even if the goods were delivered free of charge.

9.5. If the goods are defective or damaged on delivery, the Seller will exchange them (or, if they cannot be exchanged, refund the money) and refund the return costs.

10. Responsibility

10.1. The Buyer is fully responsible for the accuracy of the data provided in the registration form. If the Buyer does not provide accurate data on the registration form, the Seller shall not be liable for any consequences arising therefrom.

10.2. The Buyer is responsible for the transmission of his/her login data to third parties. If the services provided by the Shop are used by a third party who has logged into the Shop using the Buyer’s login details, the Seller shall consider this person as the Buyer.

10.3. The Seller shall be exempt from any liability where the loss is caused by the Buyer’s failure to read these Terms and Conditions, despite the Seller’s advice and obligations, when given the opportunity to do so.

10.4. If the Seller’s Shop contains links to the websites of other companies, institutions, organisations or persons, the Seller is not responsible for the information or activities contained therein and does not supervise, control or represent such companies and persons.

10.5. In the event of damage, the party at fault shall compensate the other party for direct damages.

11. Final provisions

11.1. This contract shall enter into force upon payment of the goods.

11.2. These Rules are drawn up in accordance with the legislation of the Republic of Lithuania.

11.3. The law of the Republic of Lithuania shall apply to relations arising under these Rules.

11.4. Any disagreements arising from the application of these Rules shall be settled by negotiation. In the event of failure to reach an agreement, disputes shall be settled in the courts of the Republic of Lithuania in accordance with the laws of the Republic of Lithuania, in the place where the Seller is located.